Privacy Policy
Last updated: 04 Dec 2025
Welcome to Trenzyco (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://www.trenzyco.com.
1. Information We Collect
We may collect the following information when you visit or purchase from our website:
- Personal Information: name, email, shipping address, billing address, phone number.
- Payment Information: processed securely by third-party payment processors (we do not store full card details).
- Order Information: products purchased, order history.
- Device Information: IP address, browser type, cookies, and browsing behavior.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve website functionality and user experience
- Send order confirmations and updates
- Prevent fraud and ensure site security
- Comply with legal obligations
3. Sharing Your Information
We may share your information with trusted third parties such as:
- Payment processors (Shopify Payments, PayPal, etc.)
- Shipping and fulfillment partners
- Analytics and advertising platforms (e.g., Google Analytics)
We do not sell or rent your personal information.
4. Cookies & Tracking
We use cookies to personalize your experience, analyze website performance, and support marketing efforts. You may disable cookies in your browser settings.
5. Data Retention
We retain order information for our records unless you request its deletion.
6. Your Rights (U.S. + GDPR/CCPA Where Applicable)
You may request:
- Access to your personal information
- Updates or corrections
- Deletion (in certain cases)
Contact: support@trenzyco.com
7. Changes to This Policy
We may update this Privacy Policy at any time. Changes take effect immediately upon posting.